Phone: (315) 798-5804
The Temporary Assistance Unit works closely with individuals to achieve the goal of increasing self sufficiency. Examiners determine and monitor eligibility for Temporary Assistance (Family Assistance and Safety Net Assistance) and such programs as Food Stamps, Medicaid, Emergency Aid, and Home Energy Assistance Program. Assistance in obtaining such benefits as child support, daycare, and safe affordable housing can make the difference that overcomes barriers to employment and family stability.
Emergency Assistance is available to assist those households in a crisis situation even though they may be ineligible for ongoing assistance. These applicants seek help when their income is not sufficient to pay their rent, heat/utility bills, for food or if there is a need to replace clothing or furniture lost in a fire or other disaster.
This division is also responsible for the ongoing operation and monitoring of numerous programs and policies and are working closely with other divisions and agencies toward the goal of self sufficiency. There is a Landlord Liaison in our Undercare Unit to assist landlords with questions or problems. A Domestic Violence Liaison is available to see each client who signs a screening instrument and indicates a desire to meet with her. A drug/ alcohol team can help with substance abuse issues and treatment. There is also a team to help those unable to work due to physical or mental disabilities.
To apply for assistance come to the Oneida County Office Building, 1st floor Intake, 800 Park Ave. in Utica or the Rome Social Services Office, 300 West Dominick St. in Rome. Information regarding the application process can be obtained by calling (315) 798-5804 in Utica or (315) 356-2800 in Rome. You will be required to provide supporting documentation. The following is a partial list of possible required information:
- birth certificates
- marriage certificate
- social security cards
- shelter expenses
- proof of income -last 4 weeks, 2 if biweekly
- proof of resources such as: bank accounts, cars, stocks, bonds etc.
Recipients with questions should contact their worker directly, or if they do not know who their worker is, call (315) 798-5804 in Utica or (315) 356-2800 in Rome. Report any changes within 10 days of the change or receipt of any income.
An application for Temporary Assistance can be found on the state web site at www.otda.state.ny.us (under Resources on the left side bar is a link to Common Forms and Applications).