Picente: HEAP Program Will Begin November 2

The 2009-2010 Home Energy Assistance Program, more commonly known as HEAP, will start November 2, 2009.

This program assists eligible low-income households with heating costs, heat related utility costs and applicant owned heating equipment repair or replacement.

Eligibility for a regular benefit is based on gross income and household size. In addition to income and household size, all available resources are considered when determining eligibility for an emergency benefit.
The regular benefit amount ranges from $1.00 to $700.00. The benefit amount is based upon the household’s living situation and type of fuel used for heating. Living situation means the residence is the primary residence for the applicant and the applicant is the customer of record on the heating account with the fuel vendor. In the case of renter households where the heat is included in the rent, the benefit amount depends upon the household income and if the rent is subsidized.
The Heating Equipment Repair/Replacement component of the HEAP Program is open year round. Those seeking assistance for heating equipment repair or replacement must apply at the Department of Temporary and Disability Assistance. Please call the local office for further information.
The income guidelines have increased slightly for the 2009-2010 program year. The following chart lists the maximum monthly, weekly and bi-weekly gross income according to household size.
Household Size
Monthly Income
Weekly Income
Bi-Weekly Income


Eligible households in receipt of Temporary Assistance or Food Stamps may receive automatic payments and need only apply if an automatic payment is not received or if an emergency situation arises.
Those wishing to may apply at the following locations:
Oneida County Department of Temporary and Disability Assistance
HEAP Department
800 Charlotte Street
Utica    NY    13501
Oneida County Department of Temporary and Disability Assistance
HEAP Department
230 West Dominick Street
 Rome    NY    13440
Mohawk Valley Community Action Agency
1721 Black River Blvd
Rome    NY    13440
Mohawk Valley Community Action Agency
5 Johnson Park
Utica, NY 13501
The Oneida County offices take applications Monday through Friday from 8:30 AM to 4:30 PM on a first come, first serve basis with priority given to those in an emergency situation.
Mohawk Valley Community Action gives appointments and is opened Monday through Thursday from 8:30 AM to 5:00 PM and Friday from 8:30 AM to 4:00 PM and one Saturday per month from 8:00 AM to 12:00 Noon. The Saturday dates are to be determined and will be announced at a later date. Emergency appointments are only done in the Rome office. To make an appointment you may go into the office or call.
In addition to seeing people in the office on Black River Blvd in Rome and Johnson Park in Utica, Mohawk Valley Community Action will have outreach sites available. The locations, dates and times will be listed in the local newspapers at a later date. There will also be notices posted at outreach sites.
The Office for the Aging also provides outreach service sites. Please call 798-5456 for the locations, dates and times.
Any senior who did not receive a benefit last year but wishes to receive an application in the mail may call 798-5456 and request to be added to the mailing list.
For those needing assistance completing the application help is available. If you are a senior citizen or disabled contact The Office for the Aging at 798-5456 in Utica and 356-0550 in Rome. Otherwise, contact Mohawk Valley Community Action Agency at 339-5460 in Rome and 624-0821 in Utica.
The New York State Department of Temporary Assistance will be mailing applications to households that received a benefit in the 2008-2009 benefit year. The mailings to senior citizens, code A SSI recipients and those households with a vulnerable household member will be staggered according to zip code and start in August. Applications for all other households will be mailed starting the second week of October 2009.
Applications are also available to be down loaded and printed from the state HEAP website at: http://www.otda.state.ny.us/main/heap