Department of Social Services
Important Information on EBT System Downtime
New York conversion of the EBT system through which Supplemental Nutrition Assistance
Program (SNAP) and Temporary Assistance (TA) cash benefits are issued will occur on
Sunday, May 19, 2024. During the conversion process, EBT access for food and cash
purchases or cash withdrawals will not be available to TA and SNAP cardholders for a period of
time. This EBT downtime is expected to begin around 12:01 a.m. on Sunday, May 19,
2024, and end at 11:00 a.m. However, the time frame for the system to be down could be
shorter or extend longer than 11:00 a.m. After the conversion, current EBT cards will
continue to work and there is no need for clients to replace their card. There will be no impact
on cardholders’ ability to access medical (Medicaid) benefits.
Child Poverty Reduction Advisory Council Survey
The Child Poverty Reduction Advisory Council would like to hear directly from New Yorkers about their experiences applying for and receiving public benefits. If you would like the opportunity to provide feedback on your experiences, please complete the brief survey at https://forms.office.com/g/iXXyiDETtGAs
Overview
The mission of the Oneida County Department of Social Services is to provide for financial and social services to eligible residents of Oneida County in accordance with federal, state and county laws. These services shall be provided in a manner that reflects respect for each individual and concern for enhancing family functioning, reducing dependency, and maintaining children and adults in the community where possible.
Commissioner - Oneida County Department of Family and Community Services
Resources & Links
