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Interpreter Services for Limited English Proficient and Hearing Impaired Clients
The Resource Division consists of three units: Resources, Investigations and Validations. Each unit has specific duties but their common goals are to reduce or eliminate the need for services and recover funds for the various programs within Social Services.
The Resource Unit evaluates assets declared by Temporary Assistance applicants/recipients. Our objective is to ensure that all resources are utilized in order to reduce/eliminate the need for assistance. Assets include but are not limited to: life insurance, stocks/bonds, 401k accounts, vehicles and bank accounts. The Resource Unit assists clients in applying for Unemployment Benefits, Workers’ Comp and Disability as an alternative to Temporary Assistance. The Resource Unit also pursues recovery of overpayments on closed Temporary Assistance cases.
Utica Resource Unit: (315) 798-5945 Rome Resource Unit: (315) 338-0230
The Investigation Unit recovers funds that individuals received but were not entitled to. This Unit investigates complaints of welfare fraud and misuse of funds/programs. Once the evidence is obtained, criminal or civil prosecution is pursued in conjunction with the District Attorney’s Office. To make a complaint: (315) 798-5055
The Validation Unit conducts home visits on every application for Temporary Assistance. The visit is used to verify address, household composition and living conditions. It is also an opportunity to verify information reported on the application.
Utica Validation Unit: (315) 798-5433 Rome Validation Unit: (315) 338-0292